At Westhaven Motel we are 100% committed to protecting the privacy and security of our guests and website visitors (yes, that’s you!). If you have any questions about how we protect your privacy, please get in touch with us via our location page.
- Who we are
- Personal Information provided by you, and why
- Cookies and third party technologies
- Your rights
- How to contact us
Who we are
We are Westhaven Motorlodge Limited, trading in New Zealand. We own and operate Westhaven Motel, at 27A The Mall, Mount Maunganui, and the website www.westhavenmotel.co.nz
Personal Information provided by you, and why
We collect personal information from you, including information about your:
- contact information
- interactions with us
- credit card or payment information
We collect your personal information in order to reserve and book accommodation for you at Westhaven Motel
Website, cookies and email
To improve the experience on our site, we may use ‘cookies’. Cookies are an industry standard and most websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and website usage.
We collect and store only the following information from people visiting our website that is automatically recognised: the date and time, the originating IP, the type of browser and operating system used, the URL of the referring page, the object requested, and the completion status of the request.
People who visit our website remain anonymous as none of the data we collect is linked to any personal information.
Credit card information
Credit card information will only be asked for by us when booking and paying for accommodation . Your credit/debit card may be required to confirm/guarantee bookings made online. Our booking engine is powered by Straits Reservations; you can read their privacy and security policy here.
Summary of Your Rights
Under NZ Law (Privacy Act 2020) and in fairness to you under all other jurisdictions, you have certain rights pertaining to your privacy:
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. You also have the right to request deletion of any personal data we hold about you.
If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org, or 07 575 4753, or write to us at 27A The Mall, Mount Maunganui, 3116.
For all our services, the data controller — the company that’s responsible for your privacy— is Westhaven Motel Limited.